In case of any inquiries or suggestions contact the Shareholder Relations Department:
Work hours: From 08:00 AM to 03:00 PM
Requirements to deposit the certificate into the investment portfolio and disburse the dividends
On his own behalf
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Attorney
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If the shareholder contacts the company personally
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If the shareholder's Attorney or one of his heirs communicates with the
company
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1- Check the Investor’s ID details
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1- Death certificate if investor is deceased
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2- IBAN Letter includes the name of the investor
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2- Electronic Heirs’ Identification certificate if investor is deceased
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3- Provide the shareholder’s investment portfolio number.
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3- A power of attorney letter issued by the investor or heirs.
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4- Check the attorney’s ID details.
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5- IBAN Letter includes the name of investor/attorney
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6- Provide the shareholder/inheritor’s investment portfolio number.
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Power of attorney text:
[Banks and Bankers] Requesting information about securities of all types, division, trading, selling,
receiving the price and depositing them into the shareholder’s portfolio or personal account or in other
portfolios or accounts - receiving profits - receipt and delivery - reviewing all relevant authorities and
completing all necessary procedures and signing what is required - in the inheritance of (....)” and from
(....), edited on 00/00/0000.